Terms & Conditions

1. Accounts and access

• Accounts are only usable after approval by the Service administrator.
• You must keep your credentials confidential and tell us promptly about any unauthorised use.
• Access may be suspended or removed at any time, for example when you leave your organisation.

2. Acceptable use

• Use the Service only for your organisation’s legitimate HR and government-relations work.
• Do not try to access companies or records you are not assigned to, or bypass security controls.
• Only enter data you are authorised to process, and keep it accurate.

3. Your data

Your organisation remains responsible for the data it enters. It is processed to provide the Service as described in the Privacy Policy.

4. Intellectual property

The Service, its design and software belong to its operator. You may not copy, resell or reverse-engineer it.

5. No professional advice

Deadlines, GOSI calculations and statuses are tools to help you track obligations. Always confirm requirements with the relevant government portal or authority.

6. Limitation of liability

Only to the extent permitted by applicable law, the operator is not liable for indirect or consequential losses, or for penalties arising from missed deadlines or inaccurate data entered by users. Nothing in these terms limits any right or liability that cannot be limited under mandatory law.

7. Governing law

These terms are intended to be governed by the laws of the Kingdom of Saudi Arabia, with disputes heard by the competent courts in Riyadh, Kingdom of Saudi Arabia.

8. Contact

Support requests can be raised through your organisation’s GovFlow administrator. A dedicated support email will be published here.